Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023

आरंभ करने की तिथि :
Dec 16, 2025
अंतिम तिथि :
Dec 30, 2025
23:45 PM IST (GMT +5.30 Hrs)
India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub ...
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Dr Mohamed Rameez
6 महीने 1 day पहले
Professionalisation and Capacity Building
Legal backing may be provided for:
• Skill upgradation and training
• Adoption of modern logistics and service practices
• Performance-linked service improvement
Institutional capability is central to reform success.
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Dr Mohamed Rameez
6 महीने 1 day पहले
Universal Service and Financial Inclusion
The amendments should reinforce:
• Commitment to rural and remote service delivery
• Support for financial inclusion and small savings
• Integration with social welfare delivery where appropriate
The postal network remains a critical social infrastructure.
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Dr Mohamed Rameez
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Clarity in Powers and Accountability
Operational powers under the Act should be:
• Clearly defined and limited by purpose
• Subject to internal checks and oversight
• Transparent in exercise and reporting
This ensures balance between efficiency and rule of law.
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Dr Mohamed Rameez
6 महीने 1 day पहले
Data Protection and Privacy Safeguards
Amendments should explicitly address:
• Protection of personal and transactional data
• Lawful handling of postal information
• Proportionate safeguards aligned with constitutional principles
Strong privacy provisions reinforce confidence in postal services.
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Dr Mohamed Rameez
6 महीने 1 day पहले
Digital and Technology Enablement
Legal provisions should support:
• End-to-end digital tracking and service integration
• Secure electronic records and communications
• Interoperability with other government digital platforms
Technology adoption must be backed by clear legal authority.
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Dr Mohamed Rameez
6 महीने 1 day पहले
Citizen Rights and Service Transparency
The amended framework should clearly articulate:
• Rights of postal service users
• Service standards and delivery timelines
• Grievance redressal mechanisms and escalation paths
Explicit citizen-facing provisions strengthen trust and service quality.
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Prakash Gupta
6 महीने 1 day पहले
Gen G post offices are welcome step
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Dhananjay Pratap Singh
6 महीने 1 day पहले
150️⃣ Citizen Testing Before Major Rollouts
Major DHRUVA feature launch से पहले:
Pilot testing with real citizens
Feedback incorporation अनिवार्य हो।
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Dhananjay Pratap Singh
6 महीने 1 day पहले
149️⃣ Standard Playbook for Address Disputes
Address-related disputes के लिए:
Clear, citizen-friendly resolution steps
Single reference guide।
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Dhananjay Pratap Singh
6 महीने 1 day पहले
148️⃣ Time-Bound Third-Party Integrations
Third-party system integrations:
Periodic re-approval
Stale integrations auto-expire हों।
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