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TRAI issues Consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service

Start Date :

Aug 10, 2016

Last Date :

Sep 17, 2016

00:00 AM IST (GMT +5.30 Hrs)

Submission Closed

Telecom Regulatory Authority of India (TRAI) has issued a consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service. ...

Telecom Regulatory Authority of India (TRAI) has issued a consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service.

In the wake of phenomenal growth in cellular mobile telephone service, technology changes that have taken place in the recent times and increasing concerns of consumers relating to Quality of Service perceived by them, there is a need to review the Quality of Service parameters and benchmarks so as to streamline the monitoring of the parameters, its measurement and the regulatory framework. This could lead to better Quality of Experience by users. With these objectives, the Authority has released a Consultation Paper today for initiating a consultation process to review the network related Quality of Service standards.

This consultation paper describes the various parameters and respective benchmarks for assessment of Quality of Service of 2G and 3G networks. The Authority seeks the views of the stakeholders as to how to bring about changes in these benchmarks and possibly add parameters, if required, to improve the Quality of Service experience by the customers. It also envisaged to add relevant parameters for 4G/BWA services also, in view of their deployment in the network. The consultation paper seeks to know from the stakeholders as to what will be the appropriate way to calculate call drop rates through meta data analysis of CDRs. The mechanism of imposing of financial disincentives in case of below the bench mark performance has also been raised in this consultation paper.

Last date for submitting the comments is 16th September, 2016.

Consultation Paper on Review of network related Quality of Service standards for Cellular Mobile Telephone Service

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Gurpreet Singh Satsangi 9 years 10 months ago

भारत में जितनी भी टेलिकॉम कम्पनी है सब अपने उपभोक्ताओं को ठग रही है कॉल ड्रॉप धीमी internet speed , कहते है 10mbps or असलियत में customer को मिलती है 100-300kbps इन सब के ऊपर सरकार को जुर्माना लगाना चाहिए ओर इनपे नकेल कसनी चाहिए

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Meru Shikhar 9 years 10 months ago

In terms of technology in kalyug', we were always known to be a 3rd world. It means, when developed nations move to higher node, they believe in transfering or making the rates suitable for developing nations. Sooner we will be doing the same. Well its good that TRAI is concerned of what all we are going through. I believe in empoweing innovation. Sooner or later will come across an innovation which will replace the telecom industry.

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aman singh 9 years 10 months ago

DEAR SIR ,IN THIS PPP MODULE SECTOR ,PUBLIC PRIVATE PARTNERSHIP SECTOR, WHEN ANY COMPANY INSTALLED ANY TOWER OR OFC INDUSTRIES FACING A LOT OF PROBLEMS LIKE THE DEMANDS OF SOME PEOPLE LIKE MONEY IS TOO MUCH HIGH...SO THESE AREA ARE BLANK,STATE & CENTRAL GOVT. HAVING A LOT OF GROUND FOR PROVIDING THESE FACILITIES ON THEIR PREMISES AND TAKE REVENUE FROM THAT AND IN THIS SECTOR, RAILWAY PLAY IMPORTANT ROLE FOR SHARING THESE INFRA LIKE OFC AND TOWERS & GROUND

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Kishan Vasekar 9 years 10 months ago

All network suppliers and 4 G companies MUST act on same platform and give us details of lost calls in monthly bills.Compensation for such calls Must be given credit. Companies Senior persons are Never available .Service reps are just for name sake Can't take any decision .Escalation must be automatic if not satisfied.

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Kishan Vasekar 9 years 10 months ago

Rel Com has Done biggest scam and cheated 5 lac customers in name of changeover from CDMA to 4 G .Here are the Anil Amani Group.s Bigggest Fraud. 1. We were told to buy new handset earlier , WHICH NEVER WORKED .Lost 7000 Rs 2 Changeover took 2 months and services were totally disturbed. 3 Data services were started after 2 months. 4 They made us purchase handset of their choice eg Intex 5 Mental trouble caused us panic and customers were left lurching . YOU MUST MAKE THEM PAY ME

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Pradip Agarwal 9 years 10 months ago

Respected sir if you allow a class five student to plant a tree,and take care of it for next five years and take an examination in matric based on the health of the plant, it would not only help the world environment but will also boost our economy and it will also help your motivition to touch the heart of the people,

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Shubhanshu Nirupam Mishra 9 years 10 months ago

Sir, I am using reliance and vodafone but as all the companies, their network is not available in the first floor of house and also in my college builind. Sometimes the call is connected to some other person and sometimes the call is connected but the voice is neither sent nor received. Internet has also the network issues, infact the 3G netwoks works like 2G then how can we imagine the best efficiency of 4G....#CellularMobileTelephoneService

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Dipesh Singla 9 years 10 months ago

Sir I am using the BSNL broad band for more than two month but did not get the mentioned speed even on a single day, so many complaints,s o many calls but still there was no action. Is this how digital india will progress where a student has to pay a lot of money for internet speed and even not getting that much networks and speed.

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Amit Bodkhe 9 years 10 months ago

Sir, We have facing a big network problem,so we complaint against service providers but they cant take it seriously.so How can public released from this problem?

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SURESH_12 9 years 10 months ago

Basically I am an accountant. Every time recharge our mobile on any network, message is showed your main balance this one and service tax this amount like that. I would be know about the service tax amount deducted from us for every transaction is paid by relevant network or not. This one follow by Income Tax Dept. or not? Because this is very huge revenue of Govt. Nearly most of people use mobile connections. Can you aware this amount? or as usual this is Gandhi Account?

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