GOVERNMENT OF INDIA
English language

Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader
Menus
Sticky Menu

Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Reset
Showing 2749 Submission(s)
Baghya
Baghya 6 years 7 months ago
Hello sir, After reading the heinous crime on a working lady returning from office at the outskirts of hyderabad recently, may I request you to please post security personnel at vulnerable/ remote places sir.
Dislike (0)
Reply
Report Spam
Manika Gopal
Manika Gopal 6 years 7 months ago
When the Aadhar Card is issued by the Govt. of India through UIAI based on the submission of Education Certificate. Why the issue when applying for a PAN CARD, which is insisting for abbreviations. PAN is after all a Card for the purpose of Paying/Filing Tax. When One needed the PAN CARD according to the name printed in Educational Certificates and also accepted/approved by the UIAI, Govt. of India. Why the NSDL asking for all the silly abbreaviation in the PAN CARD. Pls sort this issue.
mygov_157509576754893591.pdf
Dislike (0)
Reply
Report Spam
Vaibhav Sangita Prabhakar Jagdhane
Vaibhav Sangita Prabhakar Jagdhane 6 years 7 months ago
Resp.Sir I am student of engineering. There should be develop an app in which app shows the all the political leaders area wise and how much money and packages are granted from gov and how they spend on public work and the complaint box to give complaint against any wrong updates of public works against MLAs or MPs .We should take this one step to stop corruption
Dislike (0)
Reply
Report Spam
Pradeep Kumar Garg
Pradeep Kumar Garg 6 years 7 months ago
सरकार को संविधान संशोधन करके देश के सभी कानून बनाने की शक्ति केंद्र सरकार में निहित कर देनी चाहिए और राज्य सरकार को केंद्रीय कानूनों को लागु करने के लिए नियम, पालिसी, रूल्स, फॉर्मेट आदि बनाने की पूरी पावर होनी चाहिए। इसके अलावा सेना, पुलिस, विदेश, जमीन, रेलवे, सड़क, भवन संपत्ति, राजस्व, लेखा विभाग, प्रशासन और न्यायिक सेवा पूरी तरह से केंद्रीय सेवा विभाग बने जो सम्बंधित राज्य सरकार को प्रशासनिक नियंत्रण में हो। अन्य सारे विभाग राज्य सरकार के हाथ में होने चाहिए लेकिन कानून बनाने की शक्ति केवल केंद्
Dislike (0)
Reply
Report Spam
Priyanka Bhattacharjee
Priyanka Bhattacharjee 6 years 7 months ago
Dear sir, it is seen that only the metro city of assam is getting developed very fast but rest of the small town is going downwards in terms of wastes and garbage.No proper dustbin no proper drainage system ,people are throwing waste materials on the road side or any open land property of someone else. I think the important is to create awareness among the people not to throw here and there it can serious danger to all . A proper committee should be form for timely verification every month .
Dislike (0)
Reply
Report Spam
Rajesh banshiwal
Rajesh banshiwal 6 years 7 months ago
मेरे अनुसार एक ऐसा प्लान की पहली बात तो ये है कि जिसके घर के सामने कचरा पाया गया उस पर कोई जुर्माना या फिर ऐसा दण्ड की बो 10 दिन तक इस कॉलोनी की सफाई करेगा जिससे हो सकती है दूसरी बात जिस दुकान से सामान ले रहे उसकी दुकान के सामने सफाई होनी caahea तीसरी है कि जिस जिस जगह पर कचरा मिलता है बहां पर मूर्ति की स्थापना की जाये जिससे लोग नही डालेगे चौथी बात ये की कोई ऐसा कानून बनाया जाये की जिसमे एक app का निर्माण किया जाये जिसमे अगर किसी भी इंसान ने कचरा इधर उधर कचरे डालते देख लिया
Dislike (0)
Reply
Report Spam
venkatesh_26
venkatesh_26 6 years 7 months ago
India railways very low position ..compared other countries no min time maintained... Law and justice very low position ...one normal case taken in court. .....in. Few years... present running e-courts but no use...... Every department not working properly..... ..... the corruption more increased. ....not statically...it's really increased after demonetisation......
Dislike (0)
Reply
Report Spam
venkatesh_26
venkatesh_26 6 years 7 months ago
Please implement ...rural panchyai Elections minimum education qualification... Present rural areas not development....min education qualification you decide to more benfits in our country Un employment decrease .... development growth more ..
Dislike (0)
Reply
Report Spam
Sticky Menu