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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA
EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA 6 years 7 months ago
God bless you Dear Most PMO Respected Shri Narendra Modi gi Sarkar sir main bi apni FAMOUS BJP Dear Most PMO Respected Shri Narendra Modi gi Sarkar ka real poojari heon khoob pooja ki hai main ne apni FAMOUS BJP Dear Most PMO Respected Shri Narendra Modi gi Sarkar ki but absoos its my emergency Taatkal time please helped me in my emergency Taatkal time please I Request for Dear Most PMO Respected Shri Narendra Modi gi I am Mohan Lal From Ranka Assar Doda J&K my contact no 08899256733 Taatkal
mygov_157520693349427941
mygov_157520697149427941
mygov_157520698749427941
mygov_157520700449427941
mygov_157520702149427941
mygov_157520703749427941
mygov_157520705349427941
mygov_157520707149427941
mygov_157520708749427941
mygov_157520710849427941
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LORD
LORD 6 years 7 months ago
भारत सरकार सेवार्थ ----------------------- CPGRAMS भारत सरकार द्वारा नागरिकों के हितार्थ एक अच्छी व्यवस्था है। मेरे विचार से जटिल शिकायतों के समाधान हेतु शिकायत करने वालों को विभागीय तौर पर आमंत्रित कर उनकी समस्या समाधान की पहल होनी चाहिए।महज पत्र प्रेषण से निर्धारित समयावधि के तहत समाधान नहीं हो पा रहा है जो क्रियान्वयन पर प्रश्नचिह्न खङी करता है व संवैधानिक गरिमा अमर्यादित होती है। इस संदर्भ में प्रणाली को सुव्यवस्थित करने की पहल होनी चाहिए। Lord ISS
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Arvind Arnold
Arvind Arnold 6 years 7 months ago
My suggestion to govt is to improve education and the first step is the govt must create a huge database for students who can access the internet and provide video lessons and tests and activity for all board and universities in India and this should be innovative like a portal where a teacher should teach students through video lessons etc and have access to old question paper and must provide tests online this way to teach students and make them understand.Moreover students must learn a skill
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anilkumar mishra
anilkumar mishra 6 years 7 months ago
DueToState Government Officers CSUP, PSCMUP,DIG Kanpur ZONE, SSP Kanpur Nagar, DM Kanpur Nagar, SP East Kanpur Nagar,ROC UP & Uttarakhand, Mohd. IftekharWere Accused In My Previous Complaint Case No. 6367-2016 Converted By At That Time CMM Kanpur Nagar Shrimati Shabistan Aankil With CMM Kanpur Nagar So That All Officers Were RegularlyInvolved In Doing Criminal Conspiracy Against Me Thus The Report Made By Local Police officers who Were accused andSupported Opponents Sameer Bhargava Mohd.Iftekhar
mygov_15752011801047649.pdf
mygov_15752011991047649.pdf
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ANIL Taur
ANIL Taur 6 years 7 months ago
Ayodhya Verdict. If we are going to build temple then we should build Maszid as well. And gov should give chance to every citizen to contribute to it and contribution should be very less only rs 10 or 20 (maximum). And every indian citizen should be the member of trust which will build the temple and Maszid.And the President of trust should be our honorable prime minister. Volunteer s will reach to each and every indian family to collect thier contribution.
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Varsha singh
Varsha singh 6 years 7 months ago
Portal should be properly monitor and every issues shud be attended and most important there should be TAT for the fair clouser of the issue .
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rajendrakumar rebari
rajendrakumar rebari 6 years 7 months ago
Police should take evidences from crimes sites and store them online to investigation website for security of evidences. So that one one can change story in the last time to take advantange of no useful evidence.
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