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Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023

Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023
Start Date :
Dec 16, 2025
Last Date :
Dec 30, 2025
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub ...

India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub for Reference and Unique Virtual Address (DHRUVA) to establish a standardized, interoperable, and user-friendly digital addressing system as part of the national digital public infrastructure. To provide legislative backing to this initiative, draft amendments to the Post Office Act, 2023 have been prepared based on stakeholder consultations. The proposed framework aims to enable secure, consent-based address management and “Address as a Service (AaaS).”

The Department of Posts, in collaboration with MyGov, invites citizens to share their suggestions/ comments on the draft amendments.

Click here to read the Draft Amendments.

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Showing 493 Submission(s)
Shrey Srivastava
Shrey Srivastava 6 months 1 week ago
DHRUVA or digital address should be mapped to adhaar. All Utilities like Electricity, Telephone, Rental agreement should eventually mapped to DHRUVA. Ireland has similar address id for each home "eircode".
Rohan sahu
Rohan sahu 6 months 1 week ago
NAMASTE 🙏 MAI BHIHAR EK CHOTE GHAR KA BALAK HU 24 SAAL KA MANIYE PARADMANTRI KO MERA SADAR PRANAM MAI BENGOL KE SOUTH 24 PARGNAS KE EK CHOTE KASBE ME KAAM KARTA HU APNE DO BHI KE SATH HUM DO BHI APNI EK CHOTE PRIWAR KO CHALATE HAI MERE MATA PITA BHIHAR ME RAHTE HAI AUB WO BHI YHI AA JAYENGE PAR MAI CHATA HU MUJHE KHUD EK ROJGAR KARNA CHATA HU BANGAL BHI HUM BIHAR JAISE HI SAMJTE HAI YE BHI BARAT HI HAI KIRPYA HAME APNE KAAM KO BANA KE LIYE ROGAR MUDRA KE LIYE GUSARIS KARTE HAI NAMASTE 🙏 MAI BIHAR
mygov_1766340789166732466
DharmeshPrajapati
DharmeshPrajapati 6 months 1 week ago
Improving Indian Post Office services needs changes at policy, technology, staff, and customer-experience levels. # Digitization & Technology 🚀 End-to-end online tracking (speed post, registered, parcels) with real-time updates Mobile app improvement (faster, multilingual, simple UI) Paperless services (digital receipts, e-KYC) AI-based route optimization for faster delivery Self-service kiosks at major post offices #Financial & Banking Services 💰 Upgrade India Post Payments Bank (IPPB) tech Faster DBT & pension payments Improve rural banking connectivity More ATMs & cash availability #Better Customer Experience 🙂 Token system to reduce queues Extended working hours in busy branches Clear signage and digital displays Feedback kiosks & QR-based reviews #Faster & Reliable Delivery 📦 More last-mile delivery vehicles (e-bikes in cities) Night-time sorting hubs in metros Dedicated express delivery staff SMS/WhatsApp delivery notifications
AANDO G
AANDO G 6 months 1 week ago
Purpose Statement: The purpose of inviting comments on the proposed draft amendments to the Post Office Act, 2023 is to ensure transparency, stakeholder participation, and evidence-based lawmaking. Public consultation enables policymakers to assess the legal, operational, and social implications of the proposed changes, align the Act with contemporary communication technologies, digital governance, and service delivery needs, and safeguard public interest. This process also strengthens democratic accountability by incorporating expert insights, citizen feedback, and institutional perspectives before finalizing the amendments.Inviting comments on the proposed draft amendments to the Post Office Act, 2023 aims to promote participatory governance by seeking inputs from stakeholders, experts, and the general public. The consultation process helps evaluate the necessity, impact, and effectiveness of the proposed changes, ensures alignment with evolving communication technologies and digital
RAMARAM SAI HEMAL
RAMARAM SAI HEMAL 6 months 1 week ago
The proposed amendments to the Post Office Act should focus on improving digital services, transparency, and customer convenience. Strengthening postal services in rural areas and ensuring data security will increase public trust. Public feedback should be considered before final implementation.
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 1 week ago
100️⃣ Citizen Representation in Governance Consultations DHRUVA से जुड़े: Rule-making Major policy changes में citizen representatives की भागीदारी सुनिश्चित हो।
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 1 week ago
99️⃣ Independent Technology Review Major system upgrades से पहले: Independent tech & security review Public summary disclosure।
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 1 week ago
98️⃣ No Retrospective Penalty Application नई rules लागू होने पर: Past compliant actions पर penalty न लगे।
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 1 week ago
97️⃣ Clear Definition of “Address Information Sensitivity” Address attributes को: Low / Medium / High sensitivity के रूप में classify किया जाए।