GOVERNMENT OF INDIA
English language

Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader
Menus
Sticky Menu

Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023

Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023
Start Date :
Dec 16, 2025
Last Date :
Dec 30, 2025
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub ...

India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub for Reference and Unique Virtual Address (DHRUVA) to establish a standardized, interoperable, and user-friendly digital addressing system as part of the national digital public infrastructure. To provide legislative backing to this initiative, draft amendments to the Post Office Act, 2023 have been prepared based on stakeholder consultations. The proposed framework aims to enable secure, consent-based address management and “Address as a Service (AaaS).”

The Department of Posts, in collaboration with MyGov, invites citizens to share their suggestions/ comments on the draft amendments.

Click here to read the Draft Amendments.

Reset
Showing 493 Submission(s)
Dr Mohamed Rameez
Dr Mohamed Rameez 6 months 4 days ago
Professionalisation and Capacity Building Legal backing may be provided for: • Skill upgradation and training • Adoption of modern logistics and service practices • Performance-linked service improvement Institutional capability is central to reform success.
Dislike (0)
Reply
Report Spam
Dr Mohamed Rameez
Dr Mohamed Rameez 6 months 4 days ago
Universal Service and Financial Inclusion The amendments should reinforce: • Commitment to rural and remote service delivery • Support for financial inclusion and small savings • Integration with social welfare delivery where appropriate The postal network remains a critical social infrastructure.
Dislike (0)
Reply
Report Spam
Dr Mohamed Rameez
Dr Mohamed Rameez 6 months 4 days ago
Clarity in Powers and Accountability Operational powers under the Act should be: • Clearly defined and limited by purpose • Subject to internal checks and oversight • Transparent in exercise and reporting This ensures balance between efficiency and rule of law.
Dislike (0)
Reply
Report Spam
Dr Mohamed Rameez
Dr Mohamed Rameez 6 months 4 days ago
Data Protection and Privacy Safeguards Amendments should explicitly address: • Protection of personal and transactional data • Lawful handling of postal information • Proportionate safeguards aligned with constitutional principles Strong privacy provisions reinforce confidence in postal services.
Dislike (0)
Reply
Report Spam
Dr Mohamed Rameez
Dr Mohamed Rameez 6 months 4 days ago
Digital and Technology Enablement Legal provisions should support: • End-to-end digital tracking and service integration • Secure electronic records and communications • Interoperability with other government digital platforms Technology adoption must be backed by clear legal authority.
Dislike (0)
Reply
Report Spam
Dr Mohamed Rameez
Dr Mohamed Rameez 6 months 4 days ago
Citizen Rights and Service Transparency The amended framework should clearly articulate: • Rights of postal service users • Service standards and delivery timelines • Grievance redressal mechanisms and escalation paths Explicit citizen-facing provisions strengthen trust and service quality.
Dislike (0)
Reply
Report Spam
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 4 days ago
150️⃣ Citizen Testing Before Major Rollouts Major DHRUVA feature launch से पहले: Pilot testing with real citizens Feedback incorporation अनिवार्य हो।
Dislike (0)
Reply
Report Spam
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 4 days ago
149️⃣ Standard Playbook for Address Disputes Address-related disputes के लिए: Clear, citizen-friendly resolution steps Single reference guide।
Dislike (0)
Reply
Report Spam
Dhananjay Pratap Singh
Dhananjay Pratap Singh 6 months 4 days ago
148️⃣ Time-Bound Third-Party Integrations Third-party system integrations: Periodic re-approval Stale integrations auto-expire हों।
Dislike (0)
Reply
Report Spam
Sticky Menu